What If the Purpose of Business Was to Grow People, Not Just Results?
- Douglas Hawkins

- Apr 29
- 4 min read
There is a moment in most workshops where something shifts.
It is subtle.
A team that started the day guarded, arms folded, eyes half on their inbox...
begins to lean in.
Someone connects an idea from earlier. Someone else builds on it. A third challenges it. Not to win, but to understand.
You can feel it when it happens.
Learning stops being something delivered. It becomes something shared.
And in that moment... you catch a glimpse of what business could be.
The Structure Beneath Learning
For years, I have worked in the science of learning. I've been breaking complexity into something people can actually use.
We scaffold.
A concept becomes an activity. Activities build into workshops. Workshops connect into courses. Courses stretch across levels of proficiency, and, over time, capability forms. Not as a spike. As a structure. Something people can stand on.
It only works because it is connected.
Each piece designed with the others in mind. Each step assuming you are not learning alone. Each layer building shared understanding.
This is the part we rarely say out loud.
The Way Business Breaks Itself Apart
Because most businesses do the opposite.
They break themselves apart.
Silo by silo.
Team by team.
System by system.
HR and Learning teams have become very good at delivering learning.
eLearning platforms. Micro modules. Self paced pathways. Automated nudges.
Many of these are grounded in solid theory. They work. They do just what they are designed to do.
They also isolate.
Learning arrives in your inbox. You complete it alone. You answer a few questions to prove you got it.... Then you go back to work.
Some shared language. No collective shift. No sense that anything was built together.
At the same time, the people designing these experiences sit at a distance.
A few meetings. A brief window into the work. Then back to their corner to design something bespoke or select something off the shelf... or deploy another package into an LMS.
It's efficient.
It's also fragmented.
The Fracture Beneath the Fracture
And underneath all of this sits a deeper fracture.
One we tend to accept as normal.
The focus on shareholder return.
The system most of us are in is designed to move value upward, and everything else bends around it.
Humans become resources. Teams become units of output. Customers become sources of revenue. Learning becomes a compliance exercise or a productivity lever.
Connection thins.
Trust erodes.
The seams begin to show.
This is not a dramatic collapse.
It is slower than that.
A quiet pulling apart.
Siloed departments.
Disconnected priorities.
People carrying the weight of self driven development, inside systems that do not support them.
A Different Kind of Scaffolding
I did not arrive at this through theory.
My own career has been multi-disciplined, and honestly... at times, unclear.
Different roles. Different industries. Different ways of thinking.
At the time, it did not always make sense.
Looking back... it was scaffolding.
The technical knowledge I built and shared provided deep human insights. Strategy was shaped by lived constraint. Learning design was grounded in how people actually struggle, adapt, and build capability over time.
Not a collection of skills.
A connected system.
And it changed how I see business.
Because most businesses do not have the space to build capability like this.
Projects demand speed. Markets demand response. Operations demand efficiency. Changing leadership teams change priorities.
There is no room to step back.
No room to build something coherent across time.
So capability gets patched together.
Good people do good work, but inside a fragmented structure.
Building a Parallel System
That is part of why I am building what I am building.
Not as a side project in the casual sense.
As a parallel system.
Something cohesive.
End to end.
Designed to scale because it is structured that way from the beginning.
And yes, to offer it at a price so low that feels uncomfortable to say out loud.
Less than hiring someone internally.
Less than what many organisations are beginning to spend trying to assemble this with AI.
It only works because of how it is built.
And because it can be shared.
Scale here is not extraction.
It is access.
A Different Purpose
This is where the purpose begins to shift.
Because if a business works...
really works...
it creates more than revenue.
There is a Japanese concept
Sanpo Yoshi.
Three ways of being good.
Good for the seller. Good for the buyer. Good for society.
Not as an aspiration.
As a condition of doing business.
A business is not separate from the people within it.
Or the communities around it.
Or the systems it depends on.
When one wins at the expense of the others, the structure weakens.
I do not want people to work for me.
I want people to work with me.
To build something where capability is shared. Where contribution is recognised. Where value moves through the system, not just upward.
Where the way we build the business reflects the way we design learning.
Scaffolded. Connected. Human.
That includes how we grow.
How we make decisions.
How we distribute what the business creates.
How we support the people doing the work, so they can do it well, and keep doing it.
Not perfectly.
Intentionally.

What We Are Left With
Because what we have now is not holding.
We have optimised for delivery.
We have optimised for efficiency.
We have optimised for return.
And in doing so, we have fragmented the very thing that makes businesses work.
People, learning together, building something that matters.
I have built a great model.
I also have a direction.
Build something coherent | Make it accessible | Let it scale without losing its humanity.
And use what it creates to bring people together.
Not just to learn.
To do meaningful work.
In a way that honours both the work and the people doing it.
That feels like a purpose worth building.




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